Mark has just relocated to Navarre after living and raising his family in east central Alabama. He is a graduate of the school of business of Auburn University. Mark has over 25 years of varied business operations and financial experience. Most recently he was the controller at Jacksonville hospital in Jacksonville, Alabama.
Joe recently relocated himself and his family to Navarre from Indiana. He obtained his Accounting degree in 1990 from Indiana University’s School of Business and obtained his CPA License in 1991. He has spent the past 24 years holding various accounting and operations positions in automotive, electronics, and most recently in agribusiness. Most recently was part of the management team at CTB, Inc. as Controller and Operations Manager. Key areas of focus in his career have been metrics and process development, strategy and business planning, financial analysis, inventory control, and operational leadership.
Timothy A. Gooden, MD
Dr. Gooden grew up in Cleveland, Ohio, attended Ohio University and the Ohio State University College of Medicine, graduating in 1981. He completed his residency in Pediatrics in 1984 and did a postgraduate fellowship in Neonatology. He was in community-based pediatric and adolescent practice for 15 years. He completed a professional management fellowship at the Case Western Reserve University Weatherhead School of Management in 2000. In 2002, he began a fellowship in Addiction Medicine at Case Western Reserve University/ University Hospitals of Cleveland, completing the program in January, 2004. After completing addiction research at the Cleveland Clinic Foundation, Dr. Gooden relocated to the Birmingham, Alabama area in the summer of 2004, and began working in addiction case management for a residential treatment program. He later began work as staff addiction physician at the same residential treatment facility, where he gained experience working with impaired professionals. He received certification from the American Society of Addiction Medicine in 2006 and was a member of the inaugural group of physicians certified by the American Board of Addiction Medicine in 2009. Dr. Gooden has served as an Associate Medical Director of the largest residential treatment center in Alabama as well as Medical Director of one of their regional outpatient offices. Prior to coming to Twelve Oaks, Dr. Gooden was Owner/Director of Birmingham Addiction Medicine, LLC, providing hospital-based inpatient drug and alcohol detoxification services for a16 bed dual diagnosis unit in one of Birmingham’s largest hospitals, as well as outpatient addiction treatment services. He also provided addiction consultation-liaison services for the hospital’s medical and psychiatric patients. Dr. Gooden has served as addiction medicine consultant to the Alabama Veterinary Professionals Wellness Program. He is certified by the American Society of Addiction Medicine and board-certified by the American Board of Addiction Medicine. He is also certified by the Medical Review Officer Certification Council. He is a member of the American Medical Association, American Society of Addiction Medicine, Florida Society of Addiction Medicine, the Florida Medical Association, and the Medical Association of the State of Alabama.
Jacquelyn Ney, RN
Director Of Nursing
Jacquelyn Ney is a Registered Nurse graduate from Oklahoma. She has been a nurse for ten years and is cross trained in many areas. She first started her career as a charge nurse on a skilled nursing hall where she specialized in ventilator, tracheotomy, and Peg tube patients. She then transferred to the hospital where she worked in Women’s Services. At the hospital she was cross-trained in Labor & Delivery, Post Partum, NICU, ICU, Gerio-Psych, Surgical Services, and the Emergency Room. She worked her way up to the Director of Women’s Services and served on the Quality Assurance Committee. In her career she also served as the Director of Nurses for a Home Health Agency. She has certifications in BLS, ACLS, PALS, PCEP, IV Certification, STABLE, SAIN representative, Advanced Fetal Monitoring, and CPI. She relocated to Florida in August 2011 and has been an employee at Twelve Oaks ever since. She started her services as a Detox nurse and now currently serves as the Director of Nursing here at Twelve Oaks Substance Abuse Center.
B. Diane Vchulek, MS, MA, LMHC, NCC, DAPA, BCETS
Director Of Clinical Services
Diane specializes in helping people heal from stress reactions and responses associated with both civilian and military traumatic experiences. She has developed ASPIRE, a tract specifically for Twelve Oaks’ patients for the treatment of addiction and PTSD for military and civilians.
Diane has presented workshops nationally and internationally for the International Society for Traumatic Stress Studies (ISTSS) and the International society for the Study of Trauma and Dissociation (ISSTD).
Diane has broad experience as a Licensed Mental Health Counselor spanning over 25 years. Diane was in private practice for 15 years treating individuals with PTSD and other issues related to trauma reactions and addiction. Diane also has clinical experience in inpatient facilities, residential treatment, and specialized programs for trauma related difficulties.
Diane’s experiences with the military throughout her life provide insight into her work with military veterans suffering from combat related traumatic stress, as well as with the family members who support them.
Diane is also an Adjunct Professor in Psychology and is currently completing her dissertation for Ph.D. requirements focusing on “Stress Reactions in Military Wives of Deployed Spouses in Desert Storm/Shield and Operation Iraqi Freedom/Enduring Freedom”.
Christopher Campbell, MS, CMHP, CAP
Clinical Program Manager
Chris is certified by the State of Florida as a Mental Health Professional. Chris completed his Master of Science degree in Psychology from Troy University with a primary area of focus in mental health. Chris originally came to Twelve Oaks as an intern in 2004 and has been the Program Director since mid 2009. Chris has worked in the field of counseling/mental health/substance abuse for many years and is no stranger to the field of counseling.
Chris spent 30 years in the military and had the opportunity to experience various people, places, and things which enable him to easily understand the various backgrounds and culture of our clientele. Often our patients are dealing with personal conflicts and problems which Chris has experienced with others during his military career. Chris is very capable of helping patients work through their problems as they journey down the road of sobriety. Chris’ military experience also enriches us in our ability to deal with military personnel whether they are here for treatment or referring a patient to us.
Lori Galvan, MA, NCC
Lori Galvan is a registered mental Health Intern. She received her Master’s Degree in Mental Health Counseling in 2009 at South University in Savannah, GA. Lori did her internship at Savannah College of Art and Design and was employed at a renowned addiction treatment center in South Florida for three years prior to moving to the Emerald Coast. Lori received a Bachelor’s Degree in Education in 1982 at Clarion University of Pennsylvania. She taught school, was employed with Pan American World Airways, and parented three beautiful daughters prior to entering the field of Mental Health.
Tiffany White, MS
Tiffany White comes to us from Jackson, MS. She has over 17 years of counseling experience ranging from adolescents to geriatric. In addition to over five years of management experience. Tiffany has counseled in areas such as alcohol and drug, sexual assault, peer counseling as well as mental health. She has managed programs within the geriatric population. Tiffany received her Bachelor’s Degree from Tougaloo College, Tougaloo MS and her Master’s Degree from Jackson State University, Jackson, MS. She is currently working towards licensure in the states of Mississippi and Florida as an LPC and LMHC.
Jeanne Nelson, MS, CAP, ICADC
Certified Addictions Professional in the state of Florida (CAP), International Certified Alcohol and Drug Counselor (ICADC). Jeanne graduated from the University of New Orleans with a BA in Sociology. Masters of Science from Troy University; Major in Counseling and Psychology, Clinical Mental Health.
Jeanne is a Veteran of the US Navy. Jeanne worked for the Florida Department of Children and Family helping children and families in need for 5 years. Jeanne completed her internship here at Twelve Oaks. Jeanne then went on to counseling in a correctional setting, where she spent approximately 2 years. Jeanne was promoted to Program Director where she ran an Intensive Outpatient Program for inmates incarcerated for drug related problems.
LaWann E. Butler, MSW
LaWann received her Masters Degree in Social Work May 2012 from the University of West Florida. She is a military veteran who spent 26 years in the United States Air Force and retired from Hurlburt Field, AFB in 2005. Her many jobs when active duty working for Commander’s Support Staff and assisting the First Sergeant propelled LaWann into a career of helping others. LaWann utilize a strength based perspective in her counseling approach. She interned at Twelve Oaks for both her Bachelors and Masters Degree in Social Work.
Woody Woodall, MS
Christian Counselor, PTSD Counselor
Woody earned his Master of Human Relations degree from the University of Oklahoma in 2003 and his Master of Science degree in Counseling and Psychology from Troy University in 2012.
Woody retired from the United States Air Force in 2005. Some of the many positions he held during his time in the Air Force was as Director of Methodologies at Air University’s Academic Instructor School, Chief Military Equal Opportunity and Treatment, and Headquarters Squadron Section Commander Air Force Special Operations Command. Woody has experience as a Vocational Rehabilitation Counselor with the State of Florida. Woody is also an Associate Pastor.
At Twelve Oaks, Woody works with patients in the ASPIRE PTSD track who have experienced trauma in their lives and have a co-occurring substance abuse issue. He also works with patients who desire to include a spiritual aspect in their recovery in the “Proclaim” spirituality track.
Woody believes that each individual has infinite dignity and worth and that they can, with a willingness, help, and hard work, put their lives back on track in order to have a satisfying and healthy life free from drugs and alcohol.
Melissa Nelson, MA, RMHI
Adult Substance Abuse Counselor
Melissa grew up in NJ and began my college career there, changing majors from Biochemistry to Human Services before settling on Psychology. Melissa moved to the Panhandle in 2007, got married and transferred to the University of West Florida in Pensacola, FL where she completed her BA in Psychology with a minor in Substance Abuse in 2009. Melissa went on to complete her MA in Psychology, Counseling track at University of West Florida in 2013. She completed her pre-masters internship at Escambia County Jail working with incarcerated adults with a myriad of mental health concerns ranging from adjustment disorders, grief, depression, anxiety, psychotic disorders, and substance abuse. Prior to entering the clinical field as a counselor, Melissa worked with adults and children with developmental disabilities in group homes and adaptive recreation programs. She has also worked in a behavioral health center and at Twelve Oaks as a clinical / behavioral technician during her graduate program. Melissa joined the Clinical team at Twelve Oaks in September 2013 and is currently a Registered Mental Health Counselor Intern in the state of Florida. Her interest areas include substance abuse and co-occurring mental health concerns such as PTSD, depression, and Axis II disorders as well as sexual and behavioral addictions.
Heather Jackson is a registered mental health intern. Due to her dad being in the United States Air Force, Heather had the opportunity to grow up in many different states and in South Korea. After going to Niceville High School, she went to Troy University’s main campus, where she graduated with honors and received a Bachelor’s Degree in Social Science. After graduating from college, Heather went on to pursue a Masters Degree in Clinical Counseling and Psychology. It was during this time that she interned at the Emerald Coast Children’s Advocacy Center, where she became interested in trauma and the impact it has in a person’s life. While attending school, Heather was further exposed to patients with trauma while working at Bridgeway Center as an Alcohol and Substance Abuse Outreach Therapist, where she worked primarily with children and adolescents in group homes. In addition to helping survivors of traumatic experiences, Heather also has a passion for traveling, which has led her to visit 13 different countries thus far.
Addiction Free Pain Management Counselor
Sheoah Hardy grew up around the world as a military brat. She also married a US Navy Diver and supported his career by caring for him and their three children during his 20 year career. Sheoah is a registered clinical social work intern. She received her Master’s of Social Work from the University of Southern California in 2013 concentrating in Mental Health and Military Social Work. She completed her internships by working with individuals with developmental disabilities at Horizons of Okaloosa County and individuals coping with kidney disease at Davita Dialysis. Both of her undergraduate degrees, Associates of Arts in Psychology and Bachelors of Science in Human Services Management, were obtained at the University of Phoenix with her end goal of serving vulnerable populations through counseling and advocacy in mind.
Sheoah currently serves individuals living with chronic pain and addictions through the Resilience program at Twelve Oaks. She employs a holistic approach to assisting those individuals in developing a healthy lifestyle. She practices using an eclectic approach encompassing the person’s entire system. Furthermore, she employs the Addiction Free Pain Management model developed by Dr. Stephen F. Grinstead when working with individuals overcoming addiction and living with chronic pain.
HOW Instructor, Clinical Assistant, Engagement Counselor
Craig Shelton Coordinator, 12 Oaks Heroes on the Water (HOW), Therapeutic Program provides alternative therapy to individuals diagnosed with Post Traumatic Stress Disorder (PTSD) and/or Traumatic Brain Injury (TBI). The benefits of the HOW programs in conjunction with traditional methods of treatment, including recreational, individual, expressive, and group therapy, are significant. The experience can transcend barriers, enhance safety, decrease anxiety and the other symptoms associated with PTSD and TBI, thereby enhancing the overall treatment by assisting in the healing process, while facilitating a positive interaction with nature for our nation’s warriors.
Craig has been associated with Heroes on the Water for three years. Beginning as a volunteer with the local chapter. After seeing the effects that Kayak fishing has with the warriors he facilitated the partnership with Twelve Oaks and Heroes on the Water creating the first Therapeutic Program.
Michael O. Roberts
Clinical Technicians Coordinator
Michael Roberts earned an Associates degree in Health Science from the Community College of The Air Force in 1991, and a Bachelor of Science degree from Southern Illinois University in 1996. Michael has worked at Twelve Oaks since 2011. He started in the clinical department and worked as a technician on the evening shift then received a promotion to lead technician on day shift. Michael is a veteran of the US Air Force who served 20+ years as a Medical Technician. His background with the military has being the cornerstone for the excellent customer service provided to both the patients and their family members.
Traci Poston, MS, LMHC, CAP
Utilization Review Coordinator
Traci is a Licensed Mental Health Counselor and Certified Addictions Professional in the state of Florida. Traci graduated from the University of Illinois at Springfield (formerly Sangamon State University) with her BA in Psychology in 1990 and her MA from Troy State University in Counseling and Human Development Counseling with a focus on Mental Health Counseling in 1995.
Traci has over 20 years of treatment experience working with adolescents and adults. She has worked in outpatient, residential, and correctional settings, as well as in a youth runaway shelter. She has worked as an independent contractor completing comprehensive behavioral assessments on infants and adolescents whose families are involved with the Department of Children and Families. She has also provided therapy for individuals mandated to complete a Batterer’s Intervention Program. Traci is also a Qualified Supervisor with the State of Florida to provide supervision to clinicians seeking licensure as a mental health counselor.
Traci’s experiences have allowed her to develop insight into the correlation between chemical dependency as well as mental health issues such as depression and anxiety. She is also empathetic and compassionate towards individuals who suffer from chronic pain conditions whereby substance abuse and/or mental health problems have played a role. Traci enjoys educating people on how to manage their issues utilizing a holistic approach to recovery and overall wellness.
Carrie Ditto Rayburn, B.S., C.T.R.S.
Carrie grew up in Southeast Missouri and attended college in Kentucky. After college, Carrie moved to Hawaii where her husband was stationed with the United States Marine Corps. After living there for nearly five years, Carrie and her family relocated here to Northwest Florida in 2010.
Carrie graduated from Murray State University in 2006 with a Bachelor of Science degree in Therapeutic Recreation. She received her certification from the National Council for Therapeutic Recreation Certification in 2008, qualifying her as a Certified Therapeutic Recreation Specialist. She worked for 2 years as a Recreation Therapist in Hawaii before moving to Navarre. Carrie has been with Twelve Oaks since 2010, as an independent contractor. As of April 2012, Carrie is a full time employee of Twelve Oaks and the first Recreation Therapist we have had on our staff.
Carrie enjoys working with people struggling with addiction as well as challenging them through team building activities. She feels that promoting SOBER FUN and helping others regain a healthy leisure lifestyle, is her most important role as a Recreation Therapist.
Director Of Admissions
Laurie graduated from Saint Leo University in 1999 with a Bachelor of Arts degree in Business Administration specializing in Health Services Management.
Laurie has worked at Twelve Oaks since 2007. She started in the Business Department, served as the Case Manager for 2 years, and became the Director of Admissions in October 2012.
Laurie is a veteran of the US Air Force and has been a military spouse for 20 years. She has lived all over the world and moved to North West Florida from Australia. Laurie’s background with the military assists her everyday at providing good customer service to our patients and their family members.
Director Of Business Development
Scott Kelley served as the Central Florida Community Resource Liaison for Twelve Oaks Recovery Center before being promoted to the Director of Business Development and Marketing. Scott has a background in Psychology and has worked in behavioral health for 20 years. Scott has held various positions that include direct care, business development, marketing, contracting, public relations, credentialing, admissions, utilization management, regulatory compliance, medical records, event planning and afterschool programs.
Scott brings a unique perspective to this position having served in multiple positions at the residential facility level to include mental health technician, Director of Admissions, Director of Business Development and Chief Administrative Officer. With this experience, Scott can appreciate direct care and the daily operations of patient care as well as the overall macro- level administrative functions of a facility and how these both translate in interacting with the community and psychiatric/substance abuse community at large. Scott joined our team in January of 2012 and we look forward to the expertise he can bring to our facility.
Community Resource Liaison
Joanne is a graduate of the University of Phoenix, earning her Associates of Arts degree in Psychology. Joanne has been the Alumni Coordinator at Twelve Oaks for just over 2 years now, building the program effectively from scratch into the solid group it is today. Joanne has a wide range of professional experience, including having run her own businesses, but her first love was always in helping people through difficult times. It is this core belief that led her back to the world of addiction recovery – an area she first entered in 1992 as a case manager for the Red Cross.
Joanne is married to a retired military officer, and spent over 20 years as a military spouse. During that time she received significant training and experience in providing support to individuals and families in crisis, including guiding them toward getting help for substance abuse or mental health issues. These issues are very personal to Joanne, having seen the effects on close personal friends of PTSD and substance abuse.
Community Resource Liaison
Kimberly Mitchell serves as Community Resource Liaison for the North Florida, Southwest Georgia and Athens territory. She is a graduate of Valdosta State University and holds a degree in Speech Communications/Public Relations. She brings over 15 years of experience in healthcare marketing, public relations and admissions to the position. Kimberly is passionate about making a difference in the lives of people suffering from addiction by leading them to Twelve Oaks Recovery Center to reclaim and enrich their lives.
Community Resource Liaison
Mike Frye has a background in Sociology and has worked in behavioral health for 20 years. Mike has held various positions that include direct care, business development, marketing, contracting, public relations, foster care, home-based services, admissions and assessment and referrals. Mike has held those positions in acute care facilities, residential facilities as well as foster care and in home-based programs. Many of his positions have been supervisor and or director. Originally from the Midwest (Indiana) specifically, Mike moved to Texas for 2 years then of course to Florida. Mike has worked for most of the major or largest behavioral health companies in the United States. Twelve Oaks welcomes Mike and we know he will be a great asset to not only the Twelve Oaks team, but also to the addiction community at large.
Community Resource Liaison
Kyle is a native Californian, now here in Florida where his parents and siblings moved from over 40 years ago. Kyle is a proud graduate of Teen Challenge of Southern California. After graduating he went on to work as an intern for Teen Challenge for an additional year supporting and mentoring students. Over the years Kyle has worked in the healthcare field a combined 17 years. In the early days Kyle worked with adolescents as a program manager at Harborview Behavioral Center in Long Beach California. While in California Kyle also owned and managed a RCFE (Residential Board and Care for the Elderly) specializing in Dementia and Alzheimer care for the elderly.
Throughout his professional career he has held many positions most of which carried a management, marketing and advertising role. Most recently Kyle worked as a manager in the admissions and marketing department for one of the largest Neurological inpatient rehabilitation facilities in the country. There he provided support to families, patients and professionals advocating on behalf of those in need and quality outcomes.
His positive experiences in the healthcare field and the gratification he found helping others is why he enjoys what he does. “I’m honored to be a part of the Twelve Oaks team and the CRC Health Group family. I’m also honored and looking forward to using my personal and professional experiences to help others get back on track and recovery their lives”.
Shawn recently retired from the U.S. Coast Guard as the Medical Administrative Regional Coordinator (MARC) assigned to the United States Coast Guard Health Safety and Work-life Service Center (Chief Warrant Officer/Med Admin) based in Norfolk, Virginia.
Shawn brings a wealth of knowledge and experience working with clinics, providers, patients and families across five TRICARE Regions, to include the U.S., Latin America, Canada, and Europe. Shawn’s strengths and expertise in strategic development, collaboration with military and civilian healthcare professionals, process improvement and patient-centered care are assets to the team. Shawn holds a Bachelor’s degree in Health Care Management from Appalachian State University in Boone, NC.
Sarah Summerlin, CDM, CFPP
Director of Dietary and Housekeeping
Sarah is a Certified Dietary Manager that has been in the Health care Field for thirty-five years. She has the majority of her experience in Geriatric Care. She has been with Twelve Oaks for 10 ? years as the Director of Support Services. She supervises our Housekeeping and Dietary department. She currently counsel patients on their nutritional needs based on their current addiction history and medical conditions.
Sarah comes from a clinical background in the healthcare field while overseeing the dietary department. She creates our current menus, oversees our beverage & food purchases, and diet education of our patients at Twelve Oaks.
Director of Maintenance
Maintenance Supervisor Arrietta has worked in the maintenance field for over 10 years, providing her with experience in Electrical, Plumbing, Carpentry, Sheetrock, and HVAC. She obtained her Associates in Computer Electronics technology in 2003, and has since worked in several different fields including Fire suppression systems and commercial electrical. Arrietta has always enjoyed working with her hands and enjoys challenges that require creative solutions.
Director of Utilization Review and Quality Assurance
Elizabeth is a RN licensed in the State of Florida and the State of Alabama, graduated from Faulkner University with a Bachelor in Business Administration (l998) and is also a Certified Case Manager.
Elizabeth has 19 years experience in the medical field including 16 years in Healthcare Management as Home Health Director, Hospice Administrator and Case Manager/Utilization Review Director for several hospitals located in Alabama. Elizabeth came to Twelve Oaks in 2008 as UR/QA Director. She has extensive experience in working with third party payers working with verifications/authorizations for medical and substance abuse diagnosis.
Human Resources Coordinator
Jessica Parrott is responsible for HR Administration where she coordinates recruitment, employee relations, and training and employee benefits. Jessica also serves as the Administrative Assistant where she is responsible for updating and completing facility compliance. Prior to joining Twelve Oaks, Jessica served as the HR Generalist for TATA-BSS, HR Coordinator for the City of Milton and HR Coordinator/Executive Assistant for H.D. Smith Wholesale Pharmaceutical where she was responsible for recruitment, employee relations, training, employee benefits, state and federal compliance and payroll. Jessica has been a member of SHRM “Society for Human Resources Management” since 2007.